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Work with your clients towards goals that they set for themselves. Whether that’s under a bridge, the shelter, or down a country road. Meet people where they are and not where you want them to be.
The National Program Standards for ACT Teams not only provides minimum standards for program operation but it also provides brief descriptions of the rationale for many of the ACT requirements which have been difficult for providers and administrators to understand and implement. Client empowerment, involvement, and choice are fundamental to the principles and operation of individualized, collaborative, and effective ACT service delivery.
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A program of the U.S. Department of Health and Human Services Substance Abuse & Mental Health Services Administration, Center for Mental Health Services