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The "2008 CVM Participating Agency Survey: Assessing CVM Value, Communication Methods and the Information Needs of CVM Clients" collects information about CVM agencies. The survey seeks to collect information about how CVM agencies utilize the services, the manner in which they communicate with their clients, and determine additional client needs.

The 2008 CVM Participating Agency Survey was designed to measure the level of value CVM Participating Agencies place on CVM, learn how CVM agencies currently communicate with their clients, and determine the perceived information needs of clients. The survey also sought to determine whether agencies are gathering and using email addresses from their clients; how agency respondents spend their time and how they use subscriber reports; what method of communication CVM Managers most frequently employ with agencies, and what method of communication agencies would most prefer from their CVM Managers. Agencies were also asked about their perception of the importance of a local CVM Manager to their success with CVM. Finally, agencies were invited to leave open-ended thoughts and comments on the CVM service.

View the "2008 CVM Participating Agency Survey".

Report
Community Voice Mail
2008
Seattle, WA
info@cvm.org
(206) 441-7872
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